If you are having any difficulty with ordering on this website, such as buffering, or an order just not going through, try using “Chrome” as your search engine. If that doesn’t work, just shoot me an email and let me know what you need to order. I’ll be glad to help and can usually assist same day. I can email your order and send a separate email that will let you click and pay, so if for any reason you are having difficulty with the automated downloads, don’t hesitate to reach out.
Additionally, If you go to place an order and see that you are being charged an additional amount for postage and handling for your download, be assured I will refund this amount to you as the downloads are instant on line and no postage/handling is due. Was having issues with this and hopefully have it resolved. If I haven’t properly fixed it and this is happening to you, please let me know so I can hire a web pro to come in to resolve any issues.
Lastly, there are a few songs like “Hello From Heaven” that have not been uploaded to my site yet. If you can’t find what your looking for, just email and I’ll help you get your music.
Regarding CD’s and DVD’s, the site says to allow 2 weeks for delivery but I do strive to get CD and DVD orders out within 2-3 days of your placing an order so in the U.S. it would more than likely be about 1 week for 1st class delivery via the United States Post Office.
Many Blessings,
Libby
My email address is: libbyallensongs@gmail.com